Police Community Support Officers (PCSO's) provide a crucial link between local communities and regular police officers. PCSO's are a visible presence within neighbourhoods ensuring that there is a constant offer of support whilst helping those in need.

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PCSO's in West Midlands Police are members of police staff who engage with local businesses and communities to deliver our force values across the West Midlands. They do this by:

• Engaging with communities of all backgrounds and ages, empowering and encouraging them to become more involved with the policing of their area
• Identify and understand key issues, working with the public to remove or prevent these 
• Be a highly visible uniformed presence both on foot or cycle patrols
• Using excellent communication skills to work in partnership with other agencies