• Clear communicator with good communications skills both verbal and written.  
• Acts in a collaborative way that engages with people at all levels
• Possess a high degree of accuracy and attention to detail.
• Highly motivated & resourceful with good time management skills
• IT literate, including the effective use of Office 365, especially outlook as there is a requirement to manage multiple calendars
• The ability to take notes/minutes accurately and produce associated documents in a timely manner.
• Good knowledge of what excellent service delivery looks and feels like. 
• Experience of developing and maintaining, standard operating procedures, processes and audit controls. 
• Experience of developing strong working relationships with a wide range of stakeholders.
• Experience of managing own workload.

West Midlands Police is a Disability Confident Leader - the highest level an organisation can achieve under the scheme run by the Department of Work and Pensions. We operate a Disability Confident Interview Scheme. All candidates who share with us that they are disabled and meet the essential criteria for the role will be offered an interview*. 

Successful applicants will be required to pass recruitment vetting and counter terrorism checks prior to starting their role. This includes a full background & financial disclosure.

*There may be times we cannot interview all disabled people who meet the essential criteria for the job. For example, seasonal and high-peak times. In these situations, we may limit the number of interviews offered to disabled and non-disabled people. In these circumstances, we will select the candidates who best meet the essential criteria for the job.