IT & Digital - Business Support Officer
Essential Requirements:
• Excellent analytical and numeracy skills with the ability to work with large data sets using sort/filter/pivot/lookup functions in MS Excel
• You are able to work without direct supervision and use initiative to provide an excellent customer experience
• Must be well organised with a positive and flexible approach to workload and has the ability to work to tight deadlines
• Strong written and verbal communication skills and able to create training guides and processes.
Desirable Requirements
• ITIL Foundation
• Experience of using hardware asset management
The post holders will be required work Monday to Friday within the force Flexi Hours Scheme.
Vetting:
Successful applicants will be required to pass Recruitment Vetting and Counter Terrorism Checks prior to commencing their role, this will include a full background & financial disclosure as part of the vetting process.
Medical:
Appointment to this role will be dependent upon successfully medical checks, which may include a drugs test and if required a fitness test.
Probation Policy:
Under the Probation Policy, if you are currently in your probation period, “during your probationary period you will not be permitted to apply for alternative police staff roles within the Force unless there are exceptional circumstances. In such cases, you would require the support of your line manager prior to applying for alternative roles, and if successful, your probationary period will start over.”
West Midlands Police is a Disability Confident Leader - the highest level an organisation can achieve under the scheme run by the Department of Work and Pensions. As part of our commitment we operate a ‘Disability Confident Interview Scheme’ - all candidates who declare a disability and meet the essential criteria for the role will be offered an interview.
It is important to note that there may be occasions where it is not practicable or appropriate to interview all disabled people who meet the essential criteria for the job. For example: in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. In these circumstances, the employer could select the candidates who best meet the essential criteria for the job, as they would do for non-disabled applicants.
"Diversity and Inclusion Vision: Maximise the potential of people from all backgrounds through a culture of fairness and inclusion to deliver the best service for our communities"