Essential requirements

• Experience of working with young people
• Experience of working with the general public, school children and specialist groups within a museum environment.
• Experience of using digital platforms, websites and social media 
• Experience of delivering a proactive and quality customer experience
• Awareness of public relations and promotional opportunities within a museum
• Basic retail/sales experience
• Excellent interpersonal skills including being approachable and friendly
• Excellent communication skills including written and verbal
• Being able to influence, engage and inspire young people
• Effective time management and organisational skills
• Ability to utilise Office packages such as Word, Excel, PowerPoint and social media platforms 

Desirable requirements:

• Previous experience working/volunteering within a museum
• Knowledge of policing history in the West Midlands

Most importantly of all you must have a passion for museums and culture with the belief that they can change lives. 

Vetting:
Successful applicants will be required to pass Recruitment Vetting and Counter Terrorism Clearance scrutiny prior to commencing their role, this will include a full background & financial disclosure as part of the vetting process.

Medical:
Appointment to this role will be dependent upon successfully medical checks, which may include a drugs test and if required a fitness test.

What you’ll get in return

We offer an extensive benefits package including:

• Competitive salary 
• Agile and flexible working in a modern working environment
• Excellent employee benefits programme
• Access to WMP clubs & associations
• Travel discounts

Hours of Work and Flexibility: 

• Working 3 days a week in a shift pattern covering Monday to Sunday including working Saturdays and Sundays for 2 weeks in every 3.
• May be expected to work evenings on occasion to cover group bookings

For further information about the job contact Helen Taylor, Museum Manager via h.taylor@west-midlands.pnn.police.uk

Interviews will be held week commencing 8th November 2021

West Midlands Police is a Disability Confident Leader - the highest level an organisation can achieve under the scheme run by the Department of Work and Pensions.  As part of our commitment we operate a ‘Disability Confident Interview Scheme’ - all candidates who declare a disability and meet the essential criteria for the role will be offered an interview.  

It is important to note that there may be occasions where it is not practicable or appropriate to interview all disabled people who meet the essential criteria for the job. For example: in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. In these circumstances, the employer could select the candidates who best meet the essential criteria for the job, as they would do for non-disabled applicants.

"Diversity and Inclusion Vision:  Maximise the potential of people from all backgrounds through a culture of fairness and inclusion to deliver the best service for our communities"