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Our Vacancies

Digital Investigations Technical Manager

Counter Terrorism Unit (WMCTU)
220000DD Requisition #
🕔 Closing date: 10 July 2022, 11:59pm


Salary: £37,134 - £42,597  ▪  Grade: 7


Across the Counter Terrorism Policing (CTP) network, we have specialist officers and staff dedicated to stopping those who seek to do us harm. We work closely with partners and with the Crown Prosecution Service to put compelling evidence before the courts.

Our West Midlands Counter Terrorism Unit (WMCTU) Investigations team includes Detective Investigators, Forensic Management, Digital and Financial Investigators and HOLMES staff working together to maximise opportunities to gather evidence and intelligence.

Based at our modern offices near to Birmingham International Airport, you’ll work Monday to Friday between 8am to 4pm, but an element of flexibility is necessary to meet business needs. You’ll be part of an on call rota for overnight and weekends for which an additional allowance is payable.

The role

As a Technical Delivery Manager working in our Digital Media Exploitation Unit (DMEU), you’ll be responsible for guiding, prioritising, tasking and co-ordinating the work of the team to ensure compliance with service level agreements.

You’ll provide technical assistance to Digital teams across West Midlands Police, and support frontline tooling through the validation of hardware and software, including trouble shooting and demonstrating innovation through research and development to identify the latest advancements from vendors.

You’ll be undertaking digital forensic investigation of computers, mobile phones and other digital data devices that have been, or are suspected of being used, in the commission of crime, and report on them in formal evidential reports for the purposes of presenting evidence to Investigating Officers, Crown Prosecution Service and Courts.


  • Ownership of supervision and daily management of technical accreditation requirements.
  • Tasking of Digital Investigation Technical Officers with a key emphasis on demonstrating positive guidance and leadership.
  • Monitoring performance and conducting Performance Development Reviews of staff based on technical competence.
  • Assisting with the development and drafting technical procedures.
  • Supporting competency and training of staff through the Quality Management System, acting as Quality Representative for the team.
  • Supporting team internal audits ensuring they are completed and submitted to the Quality Manager in a timely manner.
  • Appraising working methods to ensure best value and keeping abreast of the constant development of technology and case law.
  • Identifying new methods and techniques to be included in the scope of accreditation.
  • Carrying out root cause and risk analysis, formulating corrective/preventive actions, ensuring actions are completed within agreed timescales.
  • Preparing findings and reports upon completion of Digital Investigations/Forensic processes.
  • Understanding and following Digital Forensic good practice methodologies.
  • Undertaking forensic acquisition, examination, analysis and investigation of evidence from a variety of digital devices used in the commission, preparation or instigation of criminal offences.

Skills and competencies


Proven experience of dismantling and examining digital devices methodically and precisely with an aptitude for problem solving, supporting validations methods.

Prior experience of working with Windows, Apple Mac OS and/or mobile operating systems (iOS/Android).

Working knowledge of frontline Self Service Kiosks and other frontline digital forensics tooling.

Be conversant with the ISO 17020 & 17025, ILAC G19, FSR Codes of Practice & Conduct quality standards and ACPO Principles of Digital Evidence.

Passed professional training in technical management and/or auditing for ISO.

Excellent verbal and written communication skills with the ability to work on own initiative.

Full, clean, UK driving licence.


Degree in a digital forensics related subject.

Understanding of Digital forensics software tools.

Knowledge and experience in performing Digital Forensic examinations and the impact they have on investigations.

Passed an accredited training course relevant to Digital Forensic examination of computer and/or mobile device based evidence.

Attended and passed ISO 17025 Technical Managers Course.

Additional information

** This role involves working with material that may be of an obscene, offensive or distressing nature. **

This role is subject to successful completion of Security Check vetting.

You must be a British citizen to work for the Counter Terrorism Policing West Midlands (CTP WM). If you hold dual nationality, with the primary nationality British, you may also be considered. For the purposes of safeguarding national security, applicants will be required to hold or acquire the appropriate national security vetting clearances of Security Check (SC) or Developed Vetting (DV) in line with Cabinet Office Policy, supported by Section 82(2) to (4) of the Police Reform Act (2002). CTP WM will support preferred candidates through the appropriate vetting process.

Diversity and Inclusion Vision: “Maximise the potential of people from all backgrounds through a culture of fairness and inclusion to deliver the best service for our communities, whilst protecting them from harm”

We are a Disability Confident Leader - the highest level an organisation can achieve under the scheme run by the Department of Work and Pensions.  As part of our commitment we operate a "Disability Confident Interview Scheme" - all candidates who declare a disability and meet the essential criteria for the role will be offered an interview.

It is important to note that there may be occasions where it is not practicable or appropriate to interview all disabled people who meet the essential criteria for the job.  For example, in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people.  In these circumstances, the employer could select the candidates who best meet the essential criteria for the job, as they would do for non-disabled applicants.

Please do not attach a CV/covering letter as these will not be used during the application process.

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