Detention/Escort Officer (18 Month Fixed Term Contract)
Essential Criteria
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Be 18 years or over
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Hold a full driving licence
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Have a minimum of GCSE grade C or GCSE grade 4 (the new numeric grading) in English and maths or level 2 functional skills qualifications in English and maths or an equivalent level maths and English qualification
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As the role is extremely demanding, candidates will be required to successfully pass a fitness test (bleep test-four shuttles at level 5)
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Complete a medical examination by WMP Occupational Health
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Successfully pass Personal Safety Training
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Be able to write in a clear, concise and accurate manner
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Be helpful and compassionate
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Work within an environment which can at times be unpleasant and aggressive
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Be able able to manage and prioritise your work whilst working under your own initiative and as part of a team
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Have the ability to remain calm and professional when faced with volatile situations
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Successfully deliver your role within a pressured environment
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Be a confident decision maker with excellent communication and interpersonal skills
Conditions
DEOs are required to work weekends and bank holidays, where allowances are paid as appropriate.
If successful and offered a Detention Escort Officer Apprenticeship you will be required to attend an initial paid four week training course in Birmingham at the start of your employment (Mon – Fri 08:00 – 16:00). This course will incorporate aspects of legislation, policy, first aid, personal safety and ICT systems.
This will be followed by completion of the Pearsons Level 3 NVQ in Custodial Care and Level 3 Diploma in Customer Care which will be supported by a local college.
Due to the nature of the role, preferred candidates will be required to undertake both Recruitment Vetting (RV) and CTC (Counter Terrorism Check) Vetting which includes a medical examination.
Flexibility is required as you may be deployed to a custody suite within the West Midland Police force area at short notice.
WMP is a large and diverse organisation where you can develop your skills, knowledge and career in an encouraging and flexible environment. We're able to offer you a comprehensive range of rewards and benefits including:
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Access to a Corporate Health Cash Plan and wellbeing website
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The opportunity to save on travel costs through a Corporate Travel Scheme
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The option to join a generous Local Government pension scheme
Diversity and Inclusion Vision: “Maximise the potential of people from all backgrounds through a culture of fairness and inclusion to deliver the best service for our communities”