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190000QI Requisition #
Thanks for your interest in the Summons Officer position. Unfortunately this position has been closed but you can search our 25 open jobs by clicking here.
The post holder should be resilient, flexible and adaptable to change

Ability to maintain filing systems and registers; use photocopiers and multi-functional devices; scan and send electronic documents; and process statistical returns in accordance with established standards and criteria

Ability to use or be trained in a range of operational computer applications such as ICIS (Integrated Custody Information System), EFB (Electronic File Build), PNC (Police National Computer) and the Magistrates' Court Case Management System (otherwise known as LIBRA)

Must be able to employ active listening techniques and possess effective written and verbal communication skills

Ability to solve problems methodically and logically

Ability to operate both bespoke computer systems and standard Microsoft Office applications 

West Midlands Police are currently undertaking a long term review of staff pay and conditions.  The grade, pay and other terms of employment are therefore subject to review and may change in the future. 

West Midlands Police is a Disability Confident Leader - the highest level an organisation can achieve under the scheme run by the Department of Work and Pensions.  As part of our commitment we operate a Guaranteed Interview Scheme - all candidates who declare a disability and meet the essential criteria for the role will be guaranteed an interview.

Diversity and Inclusion Vision:  Maximise the potential of people from all backgrounds through a culture of fairness and inclusion to deliver the best service for our communities.


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Phone: 0121 626 5100