190000NG Requisition #

Grade: Band C

Salary: £20,619 to £28,023

Closing Date: 17th December 2019

Diversity and Inclusion Vision: “Maximise the potential of people from all backgrounds through a culture of fairness and inclusion to deliver the best service for our communities”

About the role:

To deliver the resilience portfolio within West Midlands Police and maintain compliance with the statutory duties imposed under the Civil Contingencies Act 2004 in accordance with industry standards (ISO 22301, CONTEST Prepare, COMAH regulations, Pipeline safety regulations, Cabinet Office Guidance and NPCC policing standards) 
To deliver the resilience portfolio within West Midlands Police in accordance with national guidance (Business Continuity Institute: Good Practice Guidelines, Emergency  Preparedness and Joint Operating Principles JOPs standards)
Key Responsibilities:
  •  Support WMP in the testing and exercising of plans where able, reviewing opportunities within other agencies to test and exercise our own plans.
  • To keep up to date with on-going incidents and be able to brief colleagues and partners as needed.
  • Offer advice and support on the WMP response to incidents as a subject matter expert both internally and externally and present to relevant groups on the work of the Resilience Unit.
  • Good knowledge of Microsoft Office software i.e. Word, Excel, Powerpoint, etc.
  • Understanding of multi-agency mapping systems.
  • Development, review and maintenance of resilience plans / documentation in accordance with organisational, legislation changes to include lessons learnt from testing and live incidents
  • The post holder will have to be able to communicate efficiently and effectively to all levels of West Midlands Police and other partner agencies. 
  • On a daily basis a Resilience Officer will inform, educate, facilitate, arbitrate, negotiate and brief colleagues and partners of on-going incidents.
  • To develop good working relationships and partnerships with senior officers / Heads of Departments as part of establishing and embedding resilience plans within WMP.
  • Assist with the implementation and presentation of initiatives and policies in relation to Business Continuity / Emergency Planning
Resource Management
The post holder is not required to manage WMP resources but is required to demonstrated ability of self management of work streams and time management of multiple projects. 
People Management/Supervision
  • Where required, allocate, schedule and monitor the progress of individual work steams and those of associated working groups e.g. Local Protect and Prepare Board, LRF Sub Groups and departmental forums.
  • Provide guidance and support to colleagues through raising awareness / coaching / mentoring in their own area, in the use of equipment, techniques and practices.
  • As a SME in their assigned areas the Resilience Officer would be expected to coordinate internal multi-departmental and multi-agency planning and delivery.
  • Deliver subject matter advice and support to Force projects as part of WMP change programme and Force Risk Board.
Planning and organising 
  • The post holder will be expected to plan and prioritise their own work activities, responding to managers / departmental requirements, in addition to work stream lifecycles and own responsibilities.
  • They will also have an understanding of the processes involved in the creation of plans, policies, force and guidance documents. 
  • This will also require the individual to have knowledge of the structures employed by other partner agencies during a Major Incident response that promotes and better enables interoperability. 
  •  The post holder will build up professional network of contacts through regular contact with various people both within West Midlands Police and externally with partner agencies.
  • The post holder will communicate with internal service users as a point of contact within Resilience Unit and for external partner agency contacts through established / routine connections during their interoperability work streams and in compliance with the statutory duties imposed under the Civil Contingencies Act 2004 and associated legislation such as COMAH (amended) Regulations 2015.
  • The post holder will become a subject matter expert in their individual areas of work and will therefore be expected to be involved in departmental and Multi-Agency meetings plus on occasions chair those meetings. 
  • There is also an expectation that the post holder will present their findings to all levels of the organisation and to Chief Executive Levels of other agencies and partners. The Resilience Officer will communicate with all levels of various organisation is essential and the ability to conduct presentations to targeted audiences.
Analysis, Reporting and Documentation
  • The post holder will require knowledge of the Civil Contingencies Act 2004, ISO 22301 and connected supporting guidance and documentation, including wider legislation. 
  • They will also require an understanding of the LRF and Civil Contingencies structures Locally, Regionally and Nationally particularly during the response phases of Major Incidents including CONTEST Protect and Prepare.
  • The post holder should have proven critical analytical and research skills that enable the creation of accurate plans, policies, guidance and directives that comply with legal and academic findings. 
  • They are also required to develop and maintain relevant spreadsheets and filing systems to ensure accurate, up to date information is available to those that require it.  Maintain all relevant record systems and documentation to ensure that the department can function efficiently and effectively.   Retrieve information from corporate systems, preparing and presenting the information for internally and externally as required.  The post holder will also be required to present information in their individual areas of business internally and to partners at all levels.
  • Resilience officers will also be required to undertake holistic approach to the collation and analysis of data to include risk assessments, ICT, estate and resource information as part of the Business Continuity documentation process.
MOPI standards
  • Ensure that information collected is for a policing purpose
  • Ensure information is relevant, accurate and adequate and meets all Data Protection Principles (8)
  • Apply GSC where appropriate
  • Understand and comply with Security Policies and Operating Procedures
  • When disposing of information ensure duplicates are also destroyed
  • Share information appropriately, in accordance with the relevant force policies
  • Ensure information shared meets a policing purpose or is lawfully disclosable for a statutory purpose and is proportionate and necessary 
The post holder will be required to act on behalf of West Midlands Police within multi-agency fora, negotiating with partners, internal and external, using persuasive arguments and demonstrate excellent knowledge learnt through the development of the role. 
Health and Safety
The post holder will ensure that all team members are aware of their health and safety obligations through training and briefing. They will demonstrate a commitment to health and safety by ensuring that the workplace is maintained in a clean and tidy condition through regular monitoring/inspection. The post holder will take action to prevent and reduce accidents through risk assessments and dealing promptly when notified of incidents, near misses or hazards.
The post holder is expected to demonstrate commitment to the force’s approach to diversity in all dealings with colleagues, external contacts and members of the public, and to act as a positive role model for others. As well as demonstrating the highest standards of personal integrity and behaviour they must challenge inappropriate behaviour in others.

Continuous Improvement
The post holder will be able to explain team objectives, describing how they and other team members contribute to developing and achieving them. They will be able to identify their own learning and development needs and activities and, where appropriate those of others. They will be able to explain how their manager is effective in leading, managing and developing and understand how contribution to performance is recognised and valued.

Essential Requirements
  • Ability to be forward thinking, creative and actively use initiative to overcome challenges faced by the role and its operating environment.
  • Can operate in a fast paced environment
  • Ability to work with minimal supervision.
  • Experience in a relevant role or relevant life experience reinforced by work experience.
  • Excellent communication/ presentation skills
  • Excellent knowledge of relevant legislation or guidelines, policies and procedures e.g. CCA 2004, CONTEST, ISO 22301 and BCI Good Practise Guidelines
  • Understanding of IT systems, particularly Word, Excel and Outlook
  • Proven analytical and research skills.
  • Full UK Driving Licence 
  • A willingness and ability to travel throughout the West Midlands Police area
  • The post holder will be required to undergo MV Vetting and SC Clearance 
  • Willing to undergo SC Clearance
  • On call / cadre of specialist skills for exceptional circumstances
Desirable Requirements
  • Possess or be studying for a relevant qualification such as a diploma or  degree level in Emergency Planning/Business Continuity/Disaster Management or Crisis Management
  • Membership of Emergency Planning Society and/or Business Continuity Institute. 
Special Conditions
  • The post holder will be expected to be flexible in travelling around West Midlands Police area and occasionally regional/national working locations. Support will be given by the department with agile working arrangements.  
  • Required to undertake internal/external training and development as necessary and maintain CPD
Interviews will take place week commencing 13th January 2020

West Midlands Police are currently undertaking a long term review of staff pay and conditions.  The grade, pay and other terms of employment are therefore subject to review and may change in the future. 

West Midlands Police is a Disability Confident Leader - the highest level an organisation can achieve under the scheme run by the Department of Work and Pensions.  As part of our commitment we operate a Guaranteed Interview Scheme - all candidates who declare a disability and meet the essential criteria for the role will be guaranteed an interview.

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