Police Community Support Officer
About you
The ideal candidate for the role of PCSO will be a confident decision maker with excellent communication skills. You will have experience of working under your own initiative and with external partners and communities. You’ll be able to demonstrate your ability to remain calm under pressure and collaborate with communities and partners to deliver services and positive outcomes.
You’ll be committed to delivering excellent customer service and always looking for opportunities where improvements can be implemented. You will have demonstrable experience of working with Microsoft packages coupled with a proactive approach to problem solving. You will also be able to write in a clear, concise and accurate manner.
Click here to view additional information on the eligibility criteria and the selection process.
We anticipate face-to-face assessments take place monthly Candidates who successfully complete the selection process will be required to undertake an appropriately stringent vetting procedure; we anticipate a start date in this role in March 2022
Please note that this role carries a tenure agreement – PCSOs are unable to apply for a different role within West Midlands Police for two years following their start date.
WMP is a large and diverse organisation where you can develop your skills, knowledge and career in an encouraging and flexible environment. We're able to offer you a comprehensive range of rewards and benefits including:
- 24 days annual leave (plus bank holidays); increasing to 31 days after five years’ service
- Access to a Corporate Health Cash Plan and wellbeing website
- The opportunity to save on travel costs through a Corporate Travel Scheme
- The option to join a generous Local Government pension scheme
Diversity and Inclusion Vision: “Maximise the potential of people from all backgrounds through a culture of fairness and inclusion to deliver the best service for our communities”
West Midlands Police are currently undertaking a long term review of staff pay and conditions. The grade, pay and other terms of employment are therefore subject to review and may change in the future.
West Midlands Police is a Disability Confident Leader - the highest level an organisation can achieve under the scheme run by the Department of Work and Pensions. As part of our commitment we operate a ‘Disability Confident Interview Scheme’ - all candidates who declare a disability and meet the essential criteria for the role will be offered an interview.
It is important to note that there may be occasions where it is not practicable or appropriate to interview all disabled people who meet the essential criteria for the job. For example: in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. In these circumstances, the employer could select the candidates who best meet the essential criteria for the job, as they would do for non-disabled applicants.
Appointment to this role will be dependent upon successfully passing vetting and medical checks, which may include a drugs test and a fitness test.
You will be posted to where the vacancies are at the time of starting with West Midlands Police. Successful candidates will not be posted to their home Neighbourhood Policing Unit.