Occupational Health & Wellbeing Assistant- Fixed Term Contract/Secondment until March 2022
Essential Skills and Experience
- Good telephone techniques and communication skills
- Good written communication skills
- A working knowledge of MS Word and MS Exce
- Ability to learn and effectively use bespoke IT systems
- Ability to follow process
- Strong verbal and written communication skills
- Ability to follow set processes, procedures and policies.
- Experience of working in a transactional or customer service delivery environment with the ability to effectively respond to customer enquiries.
- Experience of working to tight deadlines.
- Experience of working in a team environment.
- An awareness of service standards and an understanding of what excellent service delivery looks and feels like.
- Conditions
For further details, please contact Pauline Handley by email at: p.handley@west-midlands.pnn.police.uk
Diversity
The post holder is expected to demonstrate commitment to the force’s approach to diversity in all dealings with colleagues, external contacts and members of the public, and to act as a positive role model for others. As well as demonstrating the highest standards of personal integrity and behaviour they must challenge inappropriate behaviour in others.
West Midlands Police are currently undertaking a
long term review of staff pay and conditions. The grade, pay and other
terms of employment are therefore subject to review and may change in the
future.
West Midlands Police is a
Disability Confident Leader - the highest level an organisation can achieve
under the scheme run by the Department of Work and Pensions. As part of
our commitment we operate a Guaranteed Interview Scheme - all candidates who
declare a disability and meet the essential criteria for the role will be
guaranteed an interview.
"Diversity and Inclusion Vision: Maximise the potential of
people from all backgrounds through a culture of fairness and inclusion to
deliver the best service for our communities"
