MARAC Business Support Officer (Fixed Term Contract)
Knowledge &
Experience
Essential:
- Good general level of education
- Experience of working in a multi-agency
environment and with professionals at all levels.
- Ability to build effective relationships
both internally and externally, showing sensitivity for others and valuing
diversity.
- Significant experience of working in a
busy, pressurised administrative environment.
- Good communication and listening
- Experience of scheduling meetings and
arranging venues.
- Excellent administrative skills in
particular producing agendas within set timescales, producing accurate
minutes and clear action plans
- Good level of literacy and numeracy skills
to support accurate data entry onto computer records; accurate spelling
and filing; data analysis; and clear/concise written products
- Experience of using a range of IT and
software packages, particularly document management systems and databases.
- Ability to set up and maintain systems
- Experience of working with confidential and
disturbing information
- Ability to understand and apply local
protocols including those relating to information sharing and multi-agency
working.
- Ability to work on own initiative,
prioritise workload and meet deadlines
- Commitment to services for individuals and
families affected by domestic abuse.
Desirable:
- Good understanding of domestic abuse and
the role of agencies working together to protect victims.
Skills
Essential:
- Strong typing skills and experience of
taking typed minutes
- Effective time management and ability to
work on own initiative, prioritise workload and meet deadlines
- Ability to deal with confidential,
sensitive and disturbing information
- Ability to interpret and apply procedures
- Active and effective team player
- Excellent influencing and negotiation
skills
- Good communication and listening skills
- Good understanding and experience of
partnership working
- Ability to communicate effectively with
colleagues at all levels within the police and across statutory, voluntary
and community sectors
- Excellent levels of literacy to ensure
accurate data entry onto computer records and accurate spelling and filing