MARAC Business Support Officer - 12 Month FTC/Secondment
Thanks for your interest in the MARAC Business Support Officer - 12 Month FTC/Secondment position.
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Knowledge &
Experience
Essential:
- Good general level of education
- Experience of working in a multi-agency
environment and with professionals at all levels.
- Ability to build effective relationships
both internally and externally, showing sensitivity for others and valuing
diversity.
- Significant experience of working in a
busy, pressurised administrative environment.
- Good communication and listening
- Experience of scheduling meetings and
arranging venues.
- Excellent administrative skills in
particular producing agendas within set timescales, producing accurate
minutes and clear action plans
- Good level of literacy and numeracy skills
to support accurate data entry onto computer records; accurate spelling
and filing; data analysis; and clear/concise written products
- Experience of using a range of IT and
software packages, particularly document management systems and databases.
- Ability to set up and maintain systems
- Experience of working with confidential and
disturbing information
- Ability to understand and apply local
protocols including those relating to information sharing and multi-agency
working.
- Ability to work on own initiative,
prioritise workload and meet deadlines
- Commitment to services for individuals and
families affected by domestic abuse.
Desirable:
- Good understanding of domestic abuse and
the role of agencies working together to protect victims.
Skills
Essential:
- Effective time management and ability to
work on own initiative, prioritise workload and meet deadlines
- Ability to deal with confidential,
sensitive and disturbing information
- Ability to interpret and apply procedures
- Active and effective team player
- Excellent influencing and negotiation
skills
- Good communication and listening skills
- Good understanding and experience of
partnership working
- Ability to communicate effectively with
colleagues at all levels within the police and across statutory, voluntary
and community sectors
- Excellent levels of literacy to ensure
accurate data entry onto computer records and accurate spelling and filing
West Midlands Police are currently undertaking a long term review of staff pay and conditions. The grade, pay and other terms of employment are therefore subject to review and may change in the future.
West Midlands Police is a Disability Confident Leader - the highest level an organisation can achieve under the scheme run by the Department of Work and Pensions. As part of our commitment we operate a Guaranteed Interview Scheme - all candidates who declare a disability and meet the essential criteria for the role will be guaranteed an interview.
"Diversity and Inclusion Vision: Maximise the potential of people from all backgrounds through a culture of fairness and inclusion to deliver the best service for our communities"
