Knowledge & Experience: 

Essential:

• To have extensive knowledge and experience of all aspects of Quality Management Systems and implementing and maintaining an accredited ISO 17025 and or ISO 17020 level Quality System(s) and associated standards and guidelines.
• Knowledge and experience in the development and delivery of training and competency programs.
• Experience of representing on local and National work groups and influence standards and training directives.
• Proven ability to lead a diverse team.
• Ability to prepare and/or inspect documents
• Thorough, observant with an eye for detail
• Able to develop and proactively manage relationships. 
• Leadership ability to inspire people to meet challenging goals and give direction clearly.
• Leadership ability to create enthusiasm and commitment, giving genuine praise and highlighting success and recognising good performance.
• Ability to work under pressure and experience of ensuring that self and staff meet tight deadlines imposed by external authorities and on multiple projects.
• Excellent communication and presentation skills.
• Ability to communicate and influence at all levels, adapting the style of communication to meet the needs of the audience. 
• Ability to manage on-going projects 
• Ability to address working practice and culture issues
• Experience in how to effectively manage a departmental budget.

Desirable:

• Experience in communicating with Senior managers, other forces and outside agencies
• To have knowledge in legal compliance with regards to the retention and disclosure of information impacting on policing and in particular forensics.
• Knowledge of the College of Policing Training Framework in relation to Forensics

Skills: 

Essential:

• A nationally recognised qualification in quality assurance/internal auditing.
• Leadership ability to inspire people to meet challenging goals and give direction clearly.
• Leadership ability to create enthusiasm and commitment, giving genuine praise and highlighting success and recognising good performance.
• Ability to work under pressure and experience of ensuring that self and staff meet tight deadlines imposed by external authorities and on multiple projects.
• Excellent communication and presentation skills.
• Ability to communicate and influence at all levels, adapting the style of communication to meet the needs of the audience. 
• Ability to remain calm and controlled and maintain good performance within a mission critical service area.
• Able to develop and proactively manage relationships with police partners, key stakeholders and Home Office personnel.
• Must be prepared to proactively represent the Force/ Department on National work groups and influence standards
• High level of accuracy and attention to detail.
• Ability to apply new Forensic innovations, Legislation or Forensic Science Regulatory requirements within the Forensic working environment and enact such recommendations.
• Demonstrate a flexible approach to work and a high level of self-motivation.
• Ability to exercise discretion and confidentiality
• Ability to promote the department’s credibility and ensure a quality of service.
• Successfully completed ISO Internal Auditors Course. 

Desirable:

• Successfully completed a recognised management course.