180000N8 Requisition #
Thanks for your interest in the Custody Officer Assistant position. Unfortunately this position has been closed but you can search our 27 open jobs by clicking here.

The ideal candidate for the role of Custody Officer Assistant will be have experience of working well under your own initiative and as part of a team. You’ll be able to demonstrate your ability to remain calm and deliver your role within a pressured environment. You will also be a confident decision maker with excellent communication and interpersonal skills. In addition you will be:

  • computer literate
  • able to write in a clear, concise and accurate manner
  • helpful and compassionate
  • prepared, with support, to work in an environment which can at times be unpleasant and aggressive

Additional information

If successful and offered a role as a Custody Officer Assistant you will be required to attend a paid four week training course in Birmingham at the start of your employment (Mon – Fri 08:00 – 16:00). This course will incorporate aspects of legislation, policy, first aid, personal safety and ICT systems. Your on-going development will be supported with the completion of a personal portfolio; further training days will be built into your shift pattern.


Due to the nature of the role preferred candidates will be required to undertake both Security Check (SC) and Management Vetting (MV) which includes a medical examination.


Flexibility is required and you may be deployed to a custody suite within the West Midland Police force area at short notice.


Shift Patterns

 1. COA full-time positions working the 24/7 shift pattern (Monday - Sunday) that will involve 
night time working:

  • 07:00 - 15:00
  • 13:00 - 23:00 / 15:00 - 01:00
  • 22:00 - 07:00 

 2. limited COA full-time positions are also available working Monday to Friday:

  • 07:00 - 15:00
  • 14:00 - 22:00
  • 10:00 - 18:00

 3. limited COA part-time positions are also available at weekends as follows:

  • 07:00 -19:00 
  • 10:00 - 22:00 
  • 22:00 - 07:00 

WMP is a large and diverse organisation where you can develop your skills, knowledge and career in an encouraging and flexible environment. We're able to offer you a comprehensive range of rewards and benefits including:

  • access to a Corporate Health Cash Plan and wellbeing website
  • the opportunity to save on travel costs through a Corporate Travel Scheme
  • the option to join a generous Local Government pension scheme

Diversity and Inclusion Vision: “Maximise the potential of people from all backgrounds through a culture of fairness and inclusion to deliver the best service for our communities” 

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Phone: 0121 626 5100

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