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Our Vacancies

Counter Terrorism Unit - Senior Communications Account Manager

Counter Terrorism Unit (WMCTU)
210000IE Requisition #
🕔 Closing date: 28 October 2021, 11:59pm


Salary: £42,783 - £47,058    Grade: 8


Today terrorism is a constant threat within the United Kingdom. By joining Counter Terrorism Policing (CTP) West Midlands, you can directly contribute to keeping the UK safe and help us tackle the threat.

Based at our modern offices near to Birmingham International Airport, the West Midlands Counter Terrorism Unit (WMCTU) coordinates the regional counter terrorist response and provides specialist support to police forces in Staffordshire, Warwickshire, West Mercia and the West Midlands.

In this rewarding role, we’re looking for the best talent to lead and deliver our communications strategy across the wider region. 

You’ll work 36.5 hours Monday to Friday, but there’s an expectation that you’ll be prepared to work flexibly out of these hours if circumstances require it.

Discover a fascinating role that’s at the heart of protecting the UK public. As part of WMCTU, you can expect a range of benefits plus excellent training and the chance to develop.

The role

You’ll analyse and apply national, regional and local audience insight to develop, refine and deliver communication campaigns and bespoke communication products across a range of specialisms to support internal and external behavioural change, and protect the public from terrorism.

Building strong relationships with senior leaders from across policing, business community, media and local and national government, you’ll have the ability to prioritise and maintain these partnership arrangements and work collaboratively with them for effective delivery of CT communications.

You’ll be highly confident at representing the organisation, whilst developing and delivering impactful and engaging presentations to all audiences.


  • Working on the strategic development and implementation of effective corporate internal communications and external campaign activities. 
  • Ensuring that CTP external communications reach and influence the audiences that matter most to the CT mission of keeping communities safe from terrorism.
  • Actively engaging in local, regional and national CT exercises and associated planning, ensuring relevant communications objectives are built in and regularly tested.
  • Leading and inspiring a diverse team and providing wider communications leadership across the regions forces. 
  • Providing expert strategic communications advice and be central to promoting and enhancing the effective use of communications across all of CTP’s work.
  • Representing the department and the region at meetings, including external stakeholders, where you will be expected to use your own initiative and make complex decisions.
  • Working creatively and innovatively to seek out new opportunities and channels to maximise the force’s engagement opportunities.
  • Planning, researching, developing, distributing and evaluating proactive campaigns, projects and initiatives.    
  • Directing the preparation and dissemination of marketing and communication material.
  • Analysing and applying audience insight on which communication channels perform best to develop communication strategies and campaigns that lead to real world outcomes and behaviour change.
  • Assisting in the management of devolved budgets.
  • Promoting the force’s vision and values to focus on building trust, confidence and legitimacy with communities.
  • Organising meetings and events, attending when required, providing support where necessary working independently to offer professional advice and guidance.
  • Representing the CTP network at a national level at appropriate meetings and forums.

Skills and competencies


A professional communications or PR qualification or extensive previous experience of working in a busy communications/marketing environment.
Development and successful delivery of large-scale communications and engagement strategies. 
A strong understanding and knowledge of media related law.
Proven writing, communication and strong social/digital skills.
Ability to use initiative as well as being able to work as part of a team.
Excellent planning skills, with flexibility and ability to quickly respond to changing priorities, including under pressure.
Full UK driving licence and access to a vehicle.


Experience of managing staff and being accountable for their performance. 
Professional interest in the application of behavioural science to communications.

Additional information

This role is subject to successful completion of Security Check vetting.

You must be a British citizen to work for the Counter Terrorism Policing West Midlands (CTP WM). If you hold dual nationality, with the primary nationality British, you may also be considered. For the purposes of safeguarding national security, applicants will be required to hold or acquire the appropriate national security vetting clearances of Security Check (SC) or Developed Vetting (DV) in line with Cabinet Office Policy, supported by Section 82(2) to (4) of the Police Reform Act (2002). CTP WM will support preferred candidates through the appropriate vetting process.
Diversity and Inclusion Vision: “Maximise the potential of people from all backgrounds through a culture of fairness and inclusion to deliver the best service for our communities, whilst protecting them from harm”

We are a Disability Confident Leader - the highest level an organisation can achieve under the scheme run by the Department of Work and Pensions.  As part of our commitment we operate a "Disability Confident Interview Scheme" - all candidates who declare a disability and meet the essential criteria for the role will be offered an interview.

It is important to note that there may be occasions where it is not practicable or appropriate to interview all disabled people who meet the essential criteria for the job.  For example, in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. In these circumstances, the employer could select the candidates who best meet the essential criteria for the job, as they would do for non-disabled applicants.

Please do not attach a CV/covering letter as these will not be used during the application process.

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