Counter Terrorism Unit - Internet Intelligence Investigator

190000FL Requisition #
Grade: Band D Lower
Salary: £28,353 - £34,614
Closing date: Monday 26th August, midnight

This is your chance to join us at the forefront of the fight against terrorism. 


Do you think you have the skills and motivation needed to be a part of an evolving, dedicated team with rewarding career opportunities to serve your community Regionally and Nationally?


An exciting opportunity has arisen to play a key role as an Internet Intelligence Investigator (OS III) in a unique team, supporting the work of Counter Terrorism Policing.


In this challenging role, you will be required to deliver an Internet Intelligence Investigator capability to support the West Midlands Counter Terrorism Unit (WMCTU), providing tactical support and advice to counter terrorism investigations.


You will have proven technical knowledge, experience and training as well as a good working knowledge of Microsoft Office products and the ability to interrogate computerised databases.


You will also possess excellent communication skills both oral and written and have a good working knowledge and understanding of the Data Protection Act, Computer Misuse Act, European Convention on Human Rights Articles (ECHR), Criminal Procedure and Investigations Act (CPIA), Investigatory Powers Act (IPA) and Directed Surveillance Authorities.


You must be prepared to work flexible hours to suit WMCTU requirements and be willing and able to travel for business purposes.


The post is subject to successful completion of the DV vetting process.


If you have any queries regarding this role, please contact


The role is at a location close to the NEC.


“You must be a British citizen to work for the West Midlands Counter Terrorism Unit. If you hold dual nationality, one component of which is British, you may also be considered. However, if successful, you may be asked to relinquish your non‐British nationality (and any entitlement you may have to a foreign nationality) as a condition of your confirmation of appointment with WMCTU. One of your parents should also be British or have substantial ties to the UK. In the latter instance; substantial ties means that your parent is a citizen of a British Overseas Territory, a Commonwealth citizen, US citizen, EEA citizen, British national or citizen overseas, and they would need to have demonstrable connections with the UK by way of family history or have been resident here for a substantial period of time.


If you're already married to, or cohabiting with, a person who isn't a British citizen, you may still be eligible for employment at the discretion of the Department. You should note however, that marriage to, or cohabitation with, a person who isn't a British citizen after appointment may, in some circumstances, result in the withdrawal of security clearance and subsequent transfer to another Department, or (if this is not possible or the officer does not wish to transfer) dismissal. Each case will be considered on its merits, taking into account the ties between the person involved and the United Kingdom.”


Diversity and Inclusion Vision: “Maximise the potential of people from all backgrounds through a culture of fairness and inclusion to deliver the best service for our communities”


Please do not attach a CV/covering letter as these will not be used in during the application process.

Role Responsibilities:

  • To carry out covert proactive intelligence and evidence gathering including the use of directed surveillance in accordance with CPIA, RIPA and other relevant investigation.
  • To present intelligence and evidence in a succinct manner meeting the customers’ requirements and complying with set policies and procedures.
  • To work closely with other law enforcement partners and colleagues to support intelligence and investigative advancement through evidential capture and other key supportive tactics such as, open source guidance.
  • To maintain an up-to-date understanding of internet-based technology and emerging trends relating to covert user techniques, social media and mobile applications.
  • Provide tactical and technical advice to SIOs in order to identify and exploit online opportunities in relation to new and existing operations; supporting and working alongside other departments and as an operational team. To include working in support of the national III CT network requirements.
  • To manage intelligence-led or post-incident online monitoring, horizon scanning and live-time evidential capture on behalf of WMCTU.
  • To assist in the design and delivery of appropriate online training to CT staff, to the required level and maintain a continuous development programme in order for individuals to operate online. Manage and audit the use/access to social media of all trained staff in accordance with relevant guidelines and legislation.
  • Demonstrate a high level of integrity and professionalism when handling sensitive intelligence.
  • Any other duties commensurate with the role and band/grade.
Essential Skills and Competencies:

  • Use of computers to conduct research including previous usage of Windows based software, databases and any other formalised records system.
  • Experience of conducting focused open source enquiries and/or online research, particularly in relation to social media networks and telephonic applications (apps) to identify/track an individual.
  • Experience of working both within a team, and on own initiative – particularly when managing and prioritising allotted duties.
  • Good working knowledge and understanding of the importance of Data Protection Act, Computer Misuse Act, European Convention on Human Rights Articles (ECHR), RIPA and CPIA.
  • Excellent interpersonal skills.
  • Effective verbal and written communication skills.
  • Proven technical online knowledge, experience and training.
Desirable Skills and Competencies:

  • Completion of, or willingness to complete and pass, formalised Open Source training and/or other relevant qualifications.
  • Knowledge of current police intelligence systems.
  • Experience of producing evidential reports suitable for submission in the Criminal Justice System.  
  • Knowledge, experience and understanding of covert policing methodology and techniques.
  • Proven experience of major and complex investigations.
  • Dedication to continuous professional development, especially in relation to emerging trends, skills and technology.
  • Experience of producing intelligence and evidential reports.
  • A high level of integrity and experience of working with sensitive material.
  • Previous experience of internet and open source exploitation.
  • Knowledge of IT based research tools and applications.

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Phone: 0121 626 5100

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