Counter Terrorism Unit - Business Support Assistant

190000E9 Requisition #
Thanks for your interest in the Counter Terrorism Unit - Business Support Assistant position. Unfortunately this position has been closed but you can search our 25 open jobs by clicking here.

Role Responsibilities:


  • Deal with telephone calls, emails and face to face enquiries from internal customers and external organisations.
  • To perform reception duties, book rooms for meetings and to use the public address system when needed.
  • To carry out transactional duties in relation to overtime and expenses, purchase orders, filing etc.  ensuring that WMP policy and procedure is adhered to.
  • Collate and update information for managers including statistical returns.
You will be posted to one of the below teams, but may be required to assist across the department when required

Employee Resourcing:

  • To carry out administration associated with recruitment of both Police Officers and Police Staff into CTU.
  • To provide a transactional service and support for all Employee Resourcing matters including maternity, paternity, flexible working and retirements and resignations.
  • Dealing with abstraction management for operational policing and uploading shift patterns on the rostering management system.
  • Processing internal and external training requests and updating training records.
  • To process vetting for all within CTU including internal employees and those from external agencies e.g. contractors.

  • To order and distribute uniform, stationery, forms, equipment etc. to operational officers and staff.
  • To provide Health and Safety administration support.
  • To be responsible for the issue and return of all visitors’ passes maintaining records in respect of same, and escort visitors as appropriate.
  • To be responsible for the safe collection, receipt and appropriate re-direction of incoming post and goods.
  • Administration and control of contractors, fleet vehicles and hospitality.

  • Cash handling and administration of the safe.
  • Booking travel and accommodation, adhering to WMP policy and procedure.
  • Reconcile financial data from ledger to Excel spread sheets.
  • Maintain and update records for management information.
  • Prepare and post Journals.

Essential Skills and Competencies:

  • Computer literate in relation to Microsoft Word, Excel and diary management.
  • Possess excellent customer service skills.
  • Possess effective written and verbal communication skills.
  • Able to manage own workload with limited supervision.
  • Confidence to provide receptionist cover.
  • Possess a high degree of accuracy and attention to detail.
  • Able to learn new processes and systems quickly and effectively.
  • Ability to demonstrate a flexible attitude towards work and to support team objectives.

Desirable Skills and Competencies:

  • Knowledge of Oracle based systems – Oracle HR, iproc, Discoverer 4i.
  • GRS Trained.
  • Previous experience of cash handling.
  • To have an understanding of health and safety at work and be aware of own responsibilities and actions.
  • Good organisational skills.
  • Will be able to work under pressure.

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