Counter Terrorism Unit - Business Support Assistant

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19000053 Requisition #
Thanks for your interest in the Counter Terrorism Unit - Business Support Assistant position. Unfortunately this position has been closed but you can search our 32 open jobs by clicking here.

Role Responsibilities:

General:

  • Deal with telephone calls, emails and face to face enquiries from internal customers and external organisations.
  • To perform reception duties, book rooms for meetings and to use the public address system when needed.
  • To carry out transactional duties in relation to overtime and expenses, purchase orders, filing etc.  ensuring that WMP policy and procedure is adhered to.
  • Collate and update information for managers including statistical returns.
Employee Resourcing:

  • To carry out administration associated with recruitment of both Police Officers and Police Staff into CTU.
  • To provide a transactional service and support for all Employee Resourcing matters including maternity, paternity, flexible working and retirements and resignations.
  • Dealing with abstraction management for operational policing and uploading shift patterns on the rostering management system.
  • Processing internal and external training requests and updating training records.
  • To process vetting for all within CTU including internal employees and those from external agencies e.g. contractors.
Facilities:

  • To order and distribute uniform, stationery, forms, equipment etc. to operational officers and staff.
  • To provide Health and Safety administration support.
  • To be responsible for the issue and return of all visitors’ passes maintaining records in respect of same, and escort visitors as appropriate.
  • To be responsible for the safe collection, receipt and appropriate re-direction of incoming post and goods.
  • Administration and control of contractors, fleet vehicles and hospitality.
Finance:

  • Cash handling and administration of the safe.
  • Booking travel and accommodation, adhering to WMP policy and procedure.
  • Reconcile financial data from ledger to Excel spread sheets.
  • Maintain and update records for management information.
  • Prepare and post Journals.

Essential Skills and Competencies:

  • Computer literate in relation to Microsoft Word, Excel and diary management.
  • Possess excellent customer service skills.
  • Possess effective written and verbal communication skills.
  • Able to manage own workload with limited supervision.
  • Confidence to provide receptionist cover.
  • Possess a high degree of accuracy and attention to detail.
  • Able to learn new processes and systems quickly and effectively.
  • Ability to demonstrate a flexible attitude towards work and to support team objectives.

Desirable Skills and Competencies:

  • Knowledge of Oracle based systems – Oracle HR, iproc, Discoverer 4i.
  • GRS Trained.
  • Previous experience of cash handling.
  • To have an understanding of health and safety at work and be aware of own responsibilities and actions.
  • Good organisational skills.
  • Will be able to work under pressure.

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Phone: 0121 626 5100

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