Counter Terrorism Unit - Business Support Assistant
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Role Responsibilities:
- Deal with telephone calls, emails and face to face enquiries from internal customers and external Organisations.
- To carry out transactional duties in relation to overtime and expenses, purchase orders, filing etc. ensuring that WMP policy and procedure is adhered to.
- Collate and update information for managers including statistical returns.
- Cash handling and administration of the safe.
- Booking travel and accommodation, adhering to WMP policy and procedure.
- Reconcile financial data from ledger to Excel spread sheets.
- Maintain and update records for management information.
- Prepare and post journals.
- To be responsible for the safe collection, receipt and appropriate re-direction of incoming post and goods.
Essential Skills and Competencies:
- Computer literate in relation to Microsoft Word, Excel and diary management.
- Possess excellent customer service skills.
- Possess effective written and verbal communication skills.
- Able to manage own workload with limited supervision.
- Confidence to provide receptionist cover.
- Possess a high degree of accuracy and attention to detail.
- Able to learn new processes and systems quickly and effectively.
- Ability to demonstrate a flexible attitude towards work and to support team objectives.
Desirable Skills and Competencies:
- Knowledge of Oracle based systems – Oracle HR, iproc, Discoverer 4i.
- Previous experience of cash handling.
- To have an understanding of health and safety at work and be aware of own responsibilities and actions.
- Good organisational skills.
- Will be able to work under pressure.