Great news, we need your skills, come and join us!

Find a new career with West Midlands Police and start making a real difference!

Preventing crime, protecting the public and helping those in need.

Be part of a team that is making a difference in our community.

Our Vision and Value

Our Vision and Values

Our vision drives us and our shared values guide us.



Learn more about your career at West Midlands Police and unlock your potential.



Get to know the roles we have at West Midlands Police and apply today.

Play video

I joined because this work matters…

Help and Support

Sign up for job alerts today

Be the first to hear about our latest poistion at West Midlands Police. It only take just a minute to sign up for job alerts.

Sign Up

Help and hints to start your application

Please ensure that you have pop up blockers switched off or you allow pop ups for this site to allow the application form to open when applying for a position with WMP.

If applying on a mobile device please check in your settings to allow pop-ups.

Our Vacancies

Citizens in Policing Research Volunteer

23000058 Requisition #

Citizens in Policing Research Volunteer

Closing Date: Wednesday 5th April 2023

Who we are:

Citizens in Policing works to support the integration of volunteers into the West Midlands Police family. Based in Lloyd House, we oversee volunteers in the special constabulary, the cadet scheme, police support volunteers and active citizens. We are guiding the force in how we best recruit, retain and reward volunteers within the organisation.

Why we need your help:

We are a team that champions volunteers within the organisation, therefore we are asking for the support of a volunteer(s) to aid the team going forward. We would immensely value the support and guidance of a volunteer to help us learn more about our volunteers’ experiences within the organisation. As the volunteer within our team, you would help us raise the profile of volunteering within the force and help bring communities together.

We are looking for a team of enthusiastic volunteers to assist us with conducting telephone exit interviews for previous volunteers by:

  • Conducting exit interviews to gain insight into their volunteering journey and their service delivery
  • You will be aiming to gain feedback and provide an open opportunity for them to share their experiences
  • Aim to highlight any fairness, management issues or professional developmental needs that may need to addressed
  • Assist with the administrative duties around exit interviews and collating the results/data for report functions

Skills and Experience:

  • Good communications skills & a good level of written and spoken English
  • Conversational skills, including asking follow- up or exploratory questions
  • Reliable with good time-keeping skills for arranging suitable phone interview times
  • Ability to control emotions
  • Friendly and open demeanour
  • Ability to go off- script and be colloquial
  • Ensure there is no judgement, any form of bias or personal prejudice
  • Attention to detail and good observational skills
  • Administration skills (Microsoft Office, Internet)



Your working hours will be roughly 4 hours a week. Time and date to be agreed with the department supporting the volunteer.


Successful applicants will be required to pass police vetting


For further information please contact Louise Brazier on


West Midlands Police is a Disability Confident Leader - the highest level an organisation can achieve under the scheme run by the Department of Work and Pensions.  As part of our commitment we operate a ‘Disability Confident Interview Scheme’ - all candidates who declare a disability and meet the essential criteria for the role will be offered an interview. 

It is important to note that there may be occasions where it is not practicable or appropriate to interview all disabled people who meet the essential criteria for the job. For example: in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. In these circumstances, the employer could select the candidates who best meet the essential criteria for the job, as they would do for non-disabled applicants.

"Diversity and Inclusion Vision:  Maximise the potential of people from all backgrounds through a culture of fairness and inclusion to deliver the best service for our communities"

My Profile

Create and manage profiles for future opportunities.

Go to Profile

My Submissions

Track your opportunities.

My Submissions

Contact the Recruitment Team

Email: Click Here

Phone: 0121 626 5100

Similar Listings

BIRMINGHAM, United Kingdom

📁 Volunteer

Requisition #: 23000056

BIRMINGHAM, United Kingdom

📁 Volunteer

Requisition #: 23000047

BIRMINGHAM, United Kingdom

📁 Volunteer

Requisition #: 23000055