Child Protection Case Support Officer

2000003M Requisition #
Thanks for your interest in the Child Protection Case Support Officer position. Unfortunately this position has been closed but you can search our 14 open jobs by clicking here.
Essential Knowledge & Skills:
  • To have experience of working within a confidential environment
  • To have successfully completed or willing to successfully undertake the following training/learning:
    • Relevant IT system courses including Crimes PPU Investigator
    • Relevant joint agency training with partners
    • E-learning force training relevant to the role
    • National, local policy and legislation relevant to the role
    • Self-defence training
    • First aid training
  • Accurate and concise report writing skills
  • IT skills
  • Good analytical skills
  • Effective communication skills on all levels both verbally and in writing, and possess excellent listening skills
Desirable knowledge/ Skills
  • Previous experience of working within a child protection environment and have an understanding of safeguarding issues
  • Previous multi agency experience
  • Knowledge of the Child Protection Conference Process 
  • Knowledge of Working together to Safeguard Children 2010 and 2013
  • Knowledge of the Joint working protocol 
  • Working knowledge of databases such as PNC, ICIS, FLINTS, CORVUS, OASIS, CRIMES PORTAL, CRIMES 5, IMS, PND
  • Knowledge of the Data Protection Act 1998, the Freedom of Information Act 2000 and the Code of Practice on Management of Police Information 2005.
Additional Information:
  • Daytime hours Monday to Friday
  • A full clean UK driving licence is required
  • Travel within the force area will be required, taking into account individual circumstances
  • It will be expected that the post holder will use their own vehicle and will require business 
  • The role may require the post holder to work from various locations stations within the force area
West Midlands Police are currently undertaking a long term review of staff pay and conditions.  The grade, pay and other terms of employment are therefore subject to review and may change in the future. 

West Midlands Police is a Disability Confident Leader - the highest level an organisation can achieve under the scheme run by the Department of Work and Pensions.  As part of our commitment we operate a Guaranteed Interview Scheme - all candidates who declare a disability and meet the essential criteria for the role will be guaranteed an interview.

Diversity and Inclusion Vision:  Maximise the potential of people from all backgrounds through a culture of fairness and inclusion to deliver the best service for our communities.

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Phone: 0121 626 5100