Business Analyst - 2 year fixed term contract
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Knowledge & Experience:
Essential:
- Business Analysis, information Modelling and business process modelling: Knowledge and experience of using various tools and techniques to help understand and document a business and its operation across all areas of the operating model (people, processes, locations, systems, partners, information, performance metrics)
- End to end experience of project lifecycle with proven experience of interacting directly with end users
- Information capture Techniques: The selection, application and successful use of information gathering methods, tools and techniques that are appropriate to the information required and the sources available
- Post holder will typically be professionally qualified and/or 4-5 years’ experience in similar/related roles or have a proven track record of relevant work experience demonstrating deep, specialised and / or broad knowledge of a field of work experience.
- ISEB BCS Diploma
- Demonstrable evidence of the use of continuous improvement / process optimisation tools and techniques
Desirable:
- Substantial Business analysis experience and ideally some management or professional responsibility, development and implementation experience
Skills:
Essential:
- Demonstrable evidence of analysis skills and documenting complex business processes, both in the AS IS and TO BE state.
- Ability to understand the strategic aims and objectives of the organisation and be able to work at a strategic level with Chief Officers and other senior members of staff
- Strong numerical and verbal critical reasoning ability in order to think strategically, logically and clearly, and to take rational decisions and decisive action under pressure
- Results orientated with good communication and interpersonal skills
- Good presentation skills – both written and verbal
- Possesses a high degree of accuracy and attention to detail
- Demonstrable evidence of problem solving skills for both simple and complex problems
- Experienced and competent in the use of MS Office applications (specifically Sharepoint, Visio, Word, Excel and PowerPoint)
Hours of Work and Flexibility:
- The post holder will be contracted to work 36.5 hours per week but will need to be flexible to meet the demands of the post and may have to work outside normal core hours.
- The post holder will need to have the ability to travel to different locations across the region, as required
West Midlands Police are currently undertaking a long term review of staff pay and conditions. The grade, pay and other terms of employment are therefore subject to review and may change in the future.