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Application Services Analyst

📁
IT&D
📅
180000J4 Requisition #
Thanks for your interest in the Application Services Analyst position. Unfortunately this position has been closed but you can search our 16 open jobs by clicking here.

Skills:

  • Excellent interpersonal skills with the ability to confidently interact and empathise with all levels of staff; 
  • Good presentation skills; 
  • Flexibility to use a variety of supporting technologies and to be innovative; 
  • The ability to work under pressure and be capable of balancing competing demands and priorities; 
  • Proven track record in understanding the need of users; 
  • Good communication skills in order to work effectively throughout the organisation and with external contractors and suppliers; 
  • An understanding of the ITIL processes as they apply to the team and to the department as a whole; 
  • Ability to produce management reports, policy documents and comprehensive working papers including recommendations and implementation of documents; 
  • Ability to negotiate and influence at various levels within the organisation; 
  • An understanding of Project Management techniques; 
  • Ability to contribute to local, regional and national conferences.
  • An IT and /or Digital related qualification ideally at a Degree level, or demonstrable specialist skills in an IT and /or Digital environment;
  • ITIL Foundation certificate of demonstrable skills that the ITIL principles are understood in the context of the role. 

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